Four connected dashboards giving a telecom provider one source of truth
Sales, network build-out, finance and field operations each tracked performance in separate spreadsheets, so leadership had no single, current view of the business.
The challenge
Sales, network build-out, finance and field operations each tracked performance in separate spreadsheets, so leadership had no single, current view of the business.
The solution
We built four connected Power BI dashboards on a shared Microsoft Fabric data model — commercial, construction, financial and operations — so every team works from the same numbers, updated daily.
The results
- 4
- Connected dashboards replacing dozens of spreadsheets
- 1
- Shared data model feeding every dashboard
- Daily
- Refresh cycle, down from monthly manual updates
What we delivered
Deliverables
Commercial Dashboard
Sales performance and customer churn KPIs across every region and plan tier.
Construction Dashboard
Homes Passed, conduit passing and network build-out progress tracked against plan.
Financial Tracker Dashboard
ARPU, CAC, COGS, AP/AR, income statement and balance sheet in one connected view.
Operations Dashboard
Technician utilization rate, outsource rate and truck roll rate across field operations.
Tech stack
Tools used
How we helped
Related services
Power BI Enablement
Organization-wide Power BI rollout, licensing and governance.
Reporting
Board- and investor-ready financial reporting, on a regular cadence.
Microsoft Fabric
End-to-end Microsoft Fabric implementation and enablement.
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